PRIVACY POLICY
Renters Help (a DBA of Assisting Renters)
Last Updated: July 2, 2026
Introduction
This Privacy Policy describes how Assisting Renters, doing business as Renters Help (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit https://renters.help/ (the “Site”) or participate in our communication programs, including SMS messaging. The Company is located at 4370 Chicago Dr SW Ste. 118, Grandville, MI 49418.
By using the Site or submitting your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with the Site, including when you subscribe to newsletters, complete forms, or opt into SMS communications. This may include your name, email address, and mobile phone number. We may also collect non-personal information such as browser type, device information, IP address, and general usage data.
We may collect information automatically through cookies, pixels, analytics tools, and similar technologies when you browse the Site. These tools may help us understand user behavior, improve website performance, and measure content engagement.
How We Use Information
We use the information we collect to operate, maintain, and improve the Site and our services. This includes providing educational content, sending newsletters, delivering SMS messages (if opted in), responding to inquiries, improving user experience, and analyzing website performance.
If you opt into SMS messaging, we use your mobile number solely to deliver informational messages related to renting education, credit education, budgeting guidance, and home buying preparation content. SMS communications are strictly informational in nature and are not used for unrelated marketing or third-party advertising.
SMS Messaging and Consent
By voluntarily opting into our SMS messaging program, you expressly consent to receive recurring text messages from Renters Help. These messages may include educational articles, newsletter updates, and informational content related to renting, credit building concepts, and home buying preparation.
You acknowledge that message frequency may vary and that message and data rates may apply. You may opt out at any time by replying STOP to any message or request assistance by replying HELP.
We may use third-party service providers to deliver SMS messages. These providers act on our behalf and are contractually required to protect your information and use it only to provide messaging services.
Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance Site functionality, analyze usage trends, and improve user experience. These technologies may help us understand how users interact with content and may be used to support communication preferences or engagement tracking.
You may disable cookies through your browser settings; however, some Site features may not function properly if cookies are disabled.
How We Share Information
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
We may share information with trusted third-party service providers who assist in operating the Site, hosting services, analytics, and SMS delivery systems. These providers are required to maintain confidentiality and may only use your information to provide services to us.
We may also disclose information if required by law, regulation, subpoena, or legal process, or to protect our rights, users, or business operations.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing agreements.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. You may also opt out of SMS or email communications at any time using the methods described in this Policy.
Children’s Privacy
The Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites and encourage users to review their privacy policies separately.
No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties. Any sharing of data is limited to service providers acting on our behalf or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site or services after changes are posted constitutes acceptance of the updated Policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Assisting Renters (DBA Renters Help)
4370 Chicago Dr SW Ste. 118
Grandville, MI 49418
Email: [email protected]